Terms of service

OVERVIEW

This website is operated by DM LLC, which owns the LER, Luis Romero International, and Luis E. Romero trademarks. Throughout this site, "we," "us," and "our" refer to DM LLC. We provide this website, including all information, tools, and services, conditioned upon your acceptance of these terms, conditions, policies, and notices.

By visiting our site and/or purchasing products or services from us, you engage in our "Service" and agree to these Terms of Service ("Terms"), including additional terms referenced herein. These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

SECTION 1 - ACCEPTANCE AND MODIFICATIONS

By accessing or using any part of this site, you agree to be bound by these Terms of Service. If you disagree with any terms, you may not access the website or use our services. We reserve the right to update these Terms at any time by posting changes to our website. Your continued use following any changes constitutes acceptance of those modifications.

Our store operates on Shopify Inc.'s e-commerce platform, and certain functionalities are subject to Shopify's current terms and policies.

SECTION 2 - ELIGIBILITY AND ACCOUNT RESPONSIBILITIES

You must be at least the age of majority in your jurisdiction to use this service. If you are under the age of majority, you may only use this service with parental consent for any minor dependents.

You are responsible for maintaining the security of your account credentials and all activities under your account. You agree to provide accurate, current, and complete information and to promptly update your details as needed.

SECTION 3 - LUISGPT AI ASSISTANT SERVICE

3.1 Service Description
LuisGPT is an artificial intelligence assistant trained on selected portions of Luis E. Romero's body of work and expertise. This service is provided to offer information and assistance based on available training data.

3.2 AI Limitations and Disclaimers
LuisGPT responses are generated using machine learning algorithms and pattern recognition based on training data. Important limitations include:

  • Responses may not always be accurate, complete, or up-to-date
  • The AI cannot replace professional consultation or personalized advice
  • Information provided should not be considered as official statements from Luis E. Romero
  • The service may occasionally produce responses that are inconsistent or contradictory

3.3 Critical Information Disclaimer
For critical business decisions, legal matters, or time-sensitive information, users must contact Luis E. Romero's office directly rather than relying solely on LuisGPT responses. The AI service is supplementary and should not substitute for direct professional consultation.

3.4 User Responsibilities for AI Interaction
Users agree to:

  • Use LuisGPT responsibly and not attempt to manipulate or exploit the system
  • Understand that AI responses are generated, not authored by Luis E. Romero personally
  • Verify important information through official channels when necessary
  • Report any inappropriate or concerning AI responses to our support team

SECTION 4 - PRODUCTS AND SERVICES

Products and services may be available exclusively online and subject to limited quantities. We reserve the right to limit sales to any person, geographic region, or jurisdiction. All product descriptions and pricing are subject to change without notice.

We do not warrant that product quality will meet your expectations or that service errors will be corrected. Digital products and AI services are provided "as is" without warranties of any kind.

SECTION 5 - INTELLECTUAL PROPERTY AND CONTENT

5.1 Our Intellectual Property
All content, including text, graphics, logos, and software, remains the property of DM LLC and Luis E. Romero. You may not reproduce, distribute, or create derivative works without express written permission.

5.2 User-Generated Content
Any content you submit (comments, feedback, suggestions) may be used by us without restriction, compensation, or attribution. You retain ownership of your submissions but grant us a perpetual, royalty-free license to use such content.

5.3 LuisGPT Training Data

The training data used for LuisGPT consists of proprietary materials owned by Luis E. Romero. Users may not attempt to reverse-engineer, extract, or replicate this training data through interaction with the AI service.

SECTION 6 - PRIVACY AND DATA PROTECTION

Your personal information handling is governed by our Privacy Policy. We implement automated privacy settings to help maintain compliance with applicable privacy laws. Data collected through LuisGPT interactions may be used to improve service quality while maintaining user privacy protections.

SECTION 7 - PAYMENT AND BILLING

We reserve the right to refuse orders and may limit quantities per person or household. You agree to provide accurate billing information and authorize charges for purchases. Subscription services, where applicable, are subject to our Subscription Policy.

SECTION 8 - THIRD-PARTY SERVICES AND INTEGRATIONS

We may provide access to third-party tools and services over which we have no control. These are provided "as is" without warranties. We are not liable for third-party content, and any issues should be directed to the relevant third party.

SECTION 9 - PROHIBITED USES

Prohibited activities include:

  • Illegal or unauthorized purposes
  • Violating intellectual property rights
  • Harassment, discrimination, or harmful behavior
  • Submitting false information
  • Interfering with site security or functionality
  • Attempting to exploit or manipulate LuisGPT for unauthorized purposes

SECTION 10 - DISCLAIMERS AND LIMITATION OF LIABILITY

Services are provided "as is" and "as available." We disclaim all warranties, express or implied. DM LLC shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our services, including LuisGPT.

This limitation applies even if we have been advised of potential damages and extends to AI-generated content and recommendations provided through LuisGPT.

SECTION 11 - INDEMNIFICATION

You agree to indemnify and hold harmless DM LLC, Luis E. Romero, and our affiliates from any claims arising from your breach of these Terms, violation of laws, or misuse of our services, including inappropriate reliance on LuisGPT responses.

SECTION 12 - TERMINATION

These Terms remain effective until terminated by either party. We may terminate your access immediately for any violation. Your obligations and our disclaimers survive termination.

SECTION 13 - GOVERNING LAW AND DISPUTES

These Terms are governed by Florida state law. Any disputes will be resolved in accordance with Florida jurisdiction requirements.

SECTION 14 - CONTACT INFORMATION

For questions about these Terms or to reach Luis E. Romero's office for critical matters that cannot be addressed through LuisGPT, contact us at info@leromero.com.

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